Principles of processing of customer data

This document defines the purpose and scope of processing of customer data in possession of Sinu Looduskosmeetika OÜ, as well as confidentiality of data processing.

Who is a customer?

A customer is any person who has entered into a contractual relationship with Sinu Looduskosmeetika OÜ.

What is customer data?

Client data is any kind of information Sinu Looduskosmeetika OÜ possesses with regard to customers (for instance, customer’s name, contact details, transaction details, etc.).

What is processing of customer data?

Processing of customer data is any kind of operation performed with customer data (including collecting, recording, organizing, saving, amending, disclosing, enabling of access to the data, making of inquiries and issuing excerpts, using, forwarding, cross-using, connecting, closing, erasing and destroying of data).

Who is the processor of customer data?

The responsible processor of customer data is Sinu Looduskosmeetika OÜ. Authorized processors of customer data are providers of postal services, in order to deliver the ordered goods to the customer.

What is the purpose of processing the customer data?

Sinu Looduskosmeetika OÜ processes customer data in order to perform the contract concluded. And to send offers to its customers.

In which cases does Sinu Looduskosmeetika OÜ disclose customer data?

Customer data is confidential, it is not disclosed and not made accessible to Third Parties without the customer’s prior consent, except in cases provided by law.

How does Sinu Looduskosmeetika OÜ use customer data in providing services?

Sinu Looduskosmeetika OÜ sends offers to its customers. Sinu Looduskosmeetika also sends its customers offers carefully selected partners. A partner shall not get hold of customer data.

What are the customer’s rights?

The customer can apply for correction of his/her customer data, if the data is insufficient, incomplete or incorrect or request removal of his/her customer data.

How to change and request termination of processing of one’s customer data?

The customer has the right to examine his/her customer data (by sending a respective request by email info@sinulooduskosmeetika.ee, or by calling +37251941194.